Payments

Payment are accepted via Paypal, Credit Card or Direct Bank Deposit.

Shipping

As all our products are made in small batches to order, please allow up to five working days (ten working days for wholesale) for your order to be made.

All orders are packed in recycled or reusable boxes.

SHIPPING FEES WITHIN AUSTRALIA
FREE SHIPPING ON ALL DOMESTIC ORDERS OVER $100*
FLAT RATE STANDARD SHIPPING IS $10.00*
FLAT RATE EXPRESS SHIPPING IS $14.00*
*excludes some bulk, discounted and wholesale orders.

All orders are sent via Australia Post or Pack and Send.
Postage is based on Australia Post current prices. Any excess postage charged will be refunded to buyer within 24 hours of postage via original payment method.

DELIVERY TIMES WITHIN AUSTRALIA:
Standard Postage - please allow between 2-10 business days
Express Postage - please allow between 1-4 business days


INTERNATIONAL SHIPPING FEES
International shipping is calculated on the number of items, not the weight. Australia Post shipping costs are calculated on weight, therefore if you are overcharged for shipping at the time of purchase, any overcharges will be refunded to you via your original payment method within 24 hours of posting.

Australia Post current Standard International Shipping, with tracking, prices are as follows:
Parcels up to 500g - $24.00
Parcels between 500g and 1kg - $36.90
Parcels between 1kg and 1.5kg - $47.50
Parcels between 1.5kg and 2kg - $62.90

INTERNATIONAL DELIVERY TIMES:
Please allow 10 - 20 business days*.
*Due to the Pandemic and limited flights delivery may take longer than usual. Please allow up to six weeks for delivery. We thank you for your patience.

INTERNATIONAL EXPRESS SHIPPING
If you require Express International Delivery, please contact us directly to receive a quote before purchasing.

Returns & Exchanges

I gladly accept cancellations

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